Reporter's Secrets To Smart Consumption 2.0
These days, you can read Sullivan's solutions to "21st Century headaches" on msnbc.com, where he runs a technology blog, The Red Tape Chronicles.
Sullivan's new book, Stop Getting Ripped Off: Why Consumers Get Screwed And How You Can Always Get A Fair Deal, is a guide to informed consumption. He joins Terry Gross to talk about the traps consumers fall into when dealing with credit card and cell phone companies, banks, and an old favorite: car salesmen.
Sullivan is a New York Times best-selling author and a regular on CNBC's On The Money, NBC's Nightly News, and The Today Show.
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