Chris Arnold

NPR correspondent Chris Arnold is based in Boston. His reports are heard regularly on NPR's award-winning newsmagazines Morning Edition, All Things Considered, and Weekend Edition. He joined NPR in 1996 and was based in San Francisco before moving to Boston in 2001.

Most recently, Arnold has been hosting the personal finance episodes of NPR's Life Kit podcasts, which offer listeners actionable tips backed up by behavioral economics research on the best ways to save money, invest for the future, and a range of other topics.

Arnold's reporting often focuses on consumer protection issues. His series of stories "The Trouble with TEACH Grants," that he reported with NPR's Cory Turner, exposed a debacle at the U.S. Department of Education through which public school teachers had grants unfairly converted into large student loan debts — some upwards of $20,000. As a result of the stories, members of Congress demanded reforms and the Education Department overhauled the program and is now giving thousands of teachers their grant money back and erasing their debts.

Arnold was honored with a 2017 George Foster Peabody Award for his coverage of the Wells Fargo banking scandal. His stories sparked a Senate inquiry into the bank's treatment of employees who tried to blow the whistle on the wrongdoing. Arnold also won the National Association of Consumer Advocates Award for Investigative Journalism for a series of stories he reported with ProPublica that exposed improper debt collection practices by non-profit hospitals who were suing thousands of their low-income patients.

Before that, Arnold served as the lead reporter for the NPR series "Your Money and Your Life", which explored personal finance issues. As part of that, he reported on the problem of Wall Street firms charging excessive fees in retirement accounts — fees that siphon billions of dollars annually from Americans trying to save for the future. For this series, Arnold won the 2016 Gerald Loeb Award, which honors work that informs and protects the private investor and the general public.

Following the 2008 financial crisis and collapse of the housing market, Arnold reported on problems within the nation's largest banks that led to the banks improperly foreclosing on thousands of American homeowners. For this work, Arnold earned a 2011 Edward R. Murrow Award for the special series, "The Foreclosure Nightmare." He's also been honored with the Newspaper Guild's 2009 Heywood Broun Award for broadcast journalism. He was also a finalist for the Scripps Howard Foundation's National Journalism Award.

Arnold was chosen for a Nieman Journalism Fellowship at Harvard University during the 2012-2013 academic year. He joined a small group of other journalists from the U.S. and abroad and studied economics, leadership, and the future of journalism in the digital age. Arnold also teaches Radio Journalism as a Lecturer at Yale University and was named a Poynter Fellow by Yale in 2016.

Over his career at NPR, Arnold has covered a range of other subjects — from Katrina recovery in New Orleans and the Gulf Coast, to immigrant workers in the fishing industry, to a new kind of table saw that won't cut your fingers off. He traveled to Turin, Italy, for NPR's coverage of the 2006 Winter Olympics. He has also followed the dramatic rise in the numbers of teenagers abusing the powerful and highly addictive painkiller Oxycontin.

In the days and months following the Sept. 11 attacks, Arnold reported from New York and contributed to the NPR coverage that won the Overseas Press Club and the George Foster Peabody Awards. He chronicled the recovery effort at Ground Zero, focusing on members of the Port Authority Police department as they struggled with the deaths of 37 officers — the greatest loss of any police department in U.S. history.

Prior to his move to Boston, Arnold traveled the country for NPR doing feature stories on entrepreneurship. His pieces covered technologists, farmers, and family business owners. He also reported on efforts to kindle entrepreneurship in economically disadvantaged areas ranging from inner-city Los Angeles to the Pine Ridge Indian reservation in South Dakota.

Arnold has worked in public radio since 1993. Before joining NPR, he was a freelance reporter working out of San Francisco's NPR Member Station, KQED.

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The director of the Consumer Financial Protection Bureau says the Trump administration's Education Department is getting in the way of efforts to police the student loan industry. The revelation, in a letter obtained by NPR, comes at the same time that lawsuits allege that widespread wrongdoing by student loan companies is costing some borrowers thousands of dollars.

Nearly 2,300 teachers have just had a mountain of student loan debt lifted off their backs, according to previously unreleased figures from the U.S. Department of Education. The move follows reporting by NPR that exposed a nightmare for public school teachers across the country.

Copyright 2019 NPR. To see more, visit https://www.npr.org.

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Have you or someone close to you been struggling with medical bills you can't pay. NPR is doing a story about the best strategies for dealing with medical debt for a series on personal finance, and we want to hear your story! We'd also like to know if you found a good solution — for example working with a financial assistance counselor at a hospital or non-profit organization or some other strategy.

Copyright 2019 NPR. To see more, visit https://www.npr.org.

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Updated at 9:47 a.m. ET Thursday

Jack Bogle, the founder of Vanguard who made investing and retirement affordable for millions, died Wednesday at the age of 89, the company said.

Bogle transformed the way people invest their money when he created the first index mutual fund for individual investors in 1975.

Copyright 2018 NPR. To see more, visit https://www.npr.org.

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For public school teacher Kaitlyn McCollum, even simple acts like washing dishes or taking a shower can fill her with dread.

"It will just hit me like a ton of bricks," McCollum says. " 'Oh my God, I owe all of that money.' And it's, like, a knee-buckling moment of panic all over again."

She and her family recently moved to a much smaller, older house. One big reason for the downsizing: a $24,000 loan that McCollum has been unfairly saddled with because of a paperwork debacle at the U.S. Department of Education.

NPR is doing an ongoing series of stories about the troubled TEACH Grant program.

If you're one of the thousands of teachers who had grants converted to loans even though you were meeting the teaching requirements of the program — we want to hear from you.

There is now a fix underway to help teachers who lost their grants. If you can document that you are meeting or have met the teaching requirements of the program, the Department of Education says it will change your loans back to grants.

NPR is doing a series of personal finance stories with some looking at the best ways to make a budget and stick to it.

We want to hear from people who are having trouble managing their spending and need to find a better way, as well as those who think they've found the perfect budgeting system and want to share your tips on what's worked.

NPR is doing a series of personal finance stories, with some focused on the best way to invest for retirement.

Are you wondering if you're paying too much in fees or how to divide up your investments among stocks, bonds and real estate funds? Maybe you're thinking you might need a financial adviser, or are wondering how to find one who will act in your best interest. Or maybe, you're trying to find the best way to actually set aside money to save and invest for the future if money feels tight right now.

We are no longer taking responses to this callout. Thanks to all who participated.

NPR is doing some stories about credit cards and how to manage them smartly — without getting in over your head — while taking advantage of the best points and rewards programs. If you have your own strategy for getting all you can out of credit card points to help pay for gas or your next vacation, we want to hear from you.

If your credit card bills or other debt has piled up and you wish you had some good strategies for paying off these bills, NPR wants to hear from you.

Your responses may be used in an upcoming story, on air or on NPR.org. A producer may reach out to you to follow up on your response, too. Share your thoughts with us below — or here — and send us a voice memo.

Copyright 2019 NPR. To see more, visit https://www.npr.org.

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